Supervisor, Sales & Service Representative

REQUIRED EXPERIENCE AND QUALIFICATIONS:

• Knowledge of industrial and/or safety products is preferred
• Proven experience of effective coaching, team building, recruitment, training and development of a team, coupled with a hands on management approach
• Strong leadership qualities with good communication, customer service, and interpersonal skills
• Proven skills in time management and ability to prioritise tasks within a fast-paced environment
• Proficient computer skills and aptitude
• Understanding of local customer and market dynamics and requirements would be an asset
• Completion of post secondary education, preferably in Business or equivalent work experience

BASIC REQUIREMENTS PRIOR TO ROLE PROGRESSION:

• Actively in this role for 1 to 2 years with consistent performance that meets or exceeds expectations
• Demonstrates and excels in all AGI Performance Drivers (Wow The Customer, Have A Winning Attitude, Drive For The Best Results, Make The Team Better, Lead The Way)
• Consistent favourable engagement scores of >75% or more.
• Working knowledge of Branch P&L, inventory management and leadership is ideal if role progression is Branch leadership
• Strong leadership and coaching skills; derived from coaching and leading team members
• Strong and demonstrated communication skills; effectively expressing ideas, both verbally and written

The position may require you to attend at our customers’ sites. Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.

Rewards and Benefits:

Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

• Medical, dental, vision and prescription drug coverage
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
• Life insurance coverage, including spousal and dependent life insurance
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
• Educational & Professional Membership Fee Assistance program
• Employee discounts, team member perks and more!

DEI Statement

We encourage you to apply even if your experience doesn’t perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

Grainger is an Equal Opportunity Workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Accommodations are available on request.

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